In an effort to support its local businesses, the Town of Davidson contracted bloom. to provide a COVID-19 Recovery & Resources Solution for its business owners. Six interactive learning sessions were offered in Fall 2020. If you would like to receive more information on Davidson's COVID-19 Business Recovery Plan, please contact Kim Fleming at kfleming@townofdavidson.org.

Before offering these sessions and resources, bloom. conducted a community assessment which includes a series of one-on-one interviews and feedback from business owners and members of the community. The full discovery report may be found here or by clicking on the image below. 

Session 1: What Do Your Customers Really Want?

Town of Davidson COVID-19 Business Recovery & Resources Series: Session I from bloom. on Vimeo.

Resources

• Customer Feedback Resources
• Empathy Map Canvas

Session II: Unlocking the Power of a Small Town - Part I

Town of Davidson COVID-19 Recovery & Resources Series: Session 2 from bloom. on Vimeo.

Resources

• 6 Moves to Make this Week

Session III: The Power of the Pivot

Town of Davidson COVID-19 Recovery & Resources Series: Learning Session 3 from bloom. on Vimeo.

Resources

• A Day in the Life Worksheet
• Experiment Handout
• How Might We?
• The Power of a Pivot
• The Value Proposition Canvas

Session IV: Unlocking the Power of a Small Town - Part II

Town of Davidson COVID-19 Recovery & Resources Series: Learning Session 3 from bloom. on Vimeo.

Resources

Please see resources for Session III.

Session V: New Year, New You: 2021 Goal Setting and Planning

Town of Davidson COVID-19 Recovery & Resources Series: Learning Session 4 from bloom. on Vimeo.

Resources

• Creating Moments That Matter

Session VI: Collaboration Design Session

Town of Davidson COVID-19 Recovery & Resources Series: Learning Session 6 from bloom. on Vimeo.

Resources

• Empathy Map