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1. What is the town’s tax rate?

The tax rate is $0.325 per every $100 of valuation.

2. Where do I pay my taxes?

The Town of Davidson contracts with Mecklenburg County and Iredell County to collect property taxes. To pay property taxes, you must visit or contact the Mecklenburg County Tax Office or the Iredell County Tax Collector.

Mecklenburg County Office of the Tax Collector
Iredell County Tax Collector 

For more information on taxes, please visit the Tax Information webpage here.

3. My trash was not collected today. Who should I call?

The Town of Davidson contracts for garbage and recycling collection through Waste Pro. Use the online form at www.townofdavidson.org/garbageandrecycling for more information or to submit a complaint form.

 

4. Where is the closest Post Office?

99 Jackson St.
Davidson, NC 28036

Phone: 800 ASK-USPS

Hours:
Monday - Friday: 8:30 a.m. - 5:00 p., Saturday: 10:00 a.m. - 12:30 p.m.

5. Where is the library, and when are they open?

119 South Main Street Davidson, NC 28036 
Phone: 704 892-8557 
Manager: Marie Harris
Hours of Operation: Monday through Thursday: 9 a.m. to 8 p.m. Friday and Saturday: 9 a.m. to 5 p.m. Sunday: Closed

6. What utilities serve Davidson residents?

Cable/Phone/Internet:
AT & T, 833-797-0604
TDS, 704-235-6325

Electricity:
Duke Energy, 800-777-9898
Energy United, 800-522-3793

Natural Gas:
Dominion Energy, 877-776-2427

Water/Sewer:
Charlotte Water, 704-336-7600

7. When is town hall closed?

Town hall is closed on: New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, July 4th (or the Friday before or the Monday following), Labor Day, Thanksgiving Thursday and Friday, Three days at Christmas.

For specific dates and times, go to www.townofdavidson.org/stayconnected and sign up for town emails.

8. I am a senior citizen in town. Are there any resources for me?

Visit Davidson Seniors for information.

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1. How do I get in touch with animal control services in Davidson?

The Town of Davidson and the City of Charlotte participate in an interlocal agreement for animal control services.  Davidson police officers generally respond to evaluate the situation and then call animal control when necessary.  Police officers are not trained or equipped to risk handling injured or sick wild or domestic animals and will call animal control when this is the situation. Officers are not dispatched to handle wild animal or reptile intrusions such as raccoon, deer, goose, fox, coyote, or snake.  Please contact a pest control company for such removals.

The police non-emergency number is: 704-892-5131

2. Does my cat or dog need to be registered and licensed in Davidson?

Yes. All pets living within town limits must be registered. To register your dog, cat, or ferret, please bring a copy of the animal's rabies vaccination certificate with the rabies tag number on it to the Davidson Police Department Monday through Friday from 8:00 a.m. to 5:00 p.m.

Fees: 

$25.00/ three-year vaccination

$20.00/ two-year vaccination 

$10.00/ one-year vaccination

The fee is waived for anyone who is 60 or older, but the pet needs to be registered.

Please call 704-892-5131 with any questions.

3. Does Davidson have a leash law?

Yes, all dogs are required to be on a leash at all times in public spaces. All dogs must have a license and proper vaccination records including a rabies vaccination. Dog licenses may be purchased at Davidson Town Hall for $10 unless the owner is over 60 years (no charge). Search for "leash" in the Municipal Code for more details.

4. How do I report a leash law violation?

Call 911 and you'll be routed appropriately.

5. My dog is lost. Can the town help?

1. When a dog is brought into the custody of the Davidson Police Department, it is checked for a registration tag or electronically implanted chip with owner information.
2. If the dog is not immediately identified, it will be housed at the Davidson Police Department for 4 hours, as long as it is not sick or aggressive.
3. A photo of the animal will be posted on the town's Facebook page.
4. If no owner is identified by the end of the 4 hour period, the animal will be transferred to the Charlotte-Mecklenburg Animal Care & Control Center (CMCC).

6. What do I do if I see a rabid animal?

Please call 911, and the Police Department will help direct you to the appropriate resource. 

7. There is a feral cat on my property. Can animal control assist?

CMPD Animal Control will no longer respond to calls for service in reference to feral cats or cats which are caught in a cat trap. CMPD Animal Control will only respond if a cat is injured or involved in a scratch or bite. Citizens will need to call a third party vendor (i.e. Critter Control) for feral cat related issue, or if trapped, attempt to take the cat to a local vet.

8. What are the rules regarding animals in Davidson parks (including Fisher Farm)?

Davidson's leash law applies to all Davidson Park facilities EXCEPT the "off-leash park" called The Preserve, located at 330 O'Henry Street in the St. Alban's Neighborhood. The Preserve is open only to Davidson residents. All dogs must have a license and proper vaccination records including a rabies vaccination. Dog licenses may be purchased at Davidson Town Hall for $10 unless the owner is over 60 years (no charge). Search for "leash" in the Municipal Code

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1. Where can I find the town mission statement and core values?

You can find the town mission statement and core values on the Town Government page.

2. How can I sign up for the eCrier? What is it?

The eCrier is an electronic version of the old fashioned town crier - sharing news for all! We have a variety of lists for which community members can sign up -- Town Board, Town Manager's Report, news releases, etc. Click here to subscribe to the eCrier subscriptions.

3. Where can I find The Town Message newsletter?

The Town Message is a quarterly newsletter that is mailed to each household in January, April, July, and October. Archived copies are available online

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1. How do I register to vote?

Contact or visit the Mecklenburg County Board of Elections. 
Street address: 741 Kenilworth Ave. Suite 202 Charlotte, NC 28204 
Mailing address: PO Box 31788 Charlotte NC 28231 
Ph: 704 336-2133 Fx: 704 343-0537

For more information, visit the Mecklenburg County Board of Elections website.

For those in Iredell County, visit their County Board of Elections at:
203 Stockholm Street Statesville, NC 28677
Ph: 704-878-2312 Fax: 704-832-2312

For more information, visit the Iredell Board of Elections webpage.

2. Who can run for office?

Anyone interested in running for elected office must be a Davidson resident and be 18 years of age by Election Day.

3. How do I run?

Visit the Mecklenburg County Board of Elections Office, register yourself as a candidate, and pay your filing fee.

4. When do I file?

Filing typically occurs in July.

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1. How many firefighters are employed by the Davidson Fire Department?

The Davidson Fire Department employees over 60 professional Firefighter/Emergency Medical Technicians that serve the Davidson community. The membership roster is comprised of both full-time and part-time personnel. Most part-time personnel serve as career firefighters with surrounding agencies. Emergency service is delivered to the town and surrounding areas by two staffed fire stations. These stations operate 24/7, 365 days of the year. The daily staffing for fire department operations is set at 8 personnel which includes 4 personnel assigned to Fire Station 1 and 4 personnel assigned to Fire Station 2.

2. On average, how many calls for service does the Davidson Fire Department respond to each day?

The Davidson Fire Department responds to approximately 1,600 calls each year, an approximate daily average of 4.38 calls. As the Town of Davidson continues to grow, call and response volumes will also increase.

3. Why might I see fire trucks parked in lots around town (not during an emergency)?

Crew members are on duty for 24 hours at a time. They typically cook meals at the fire stations depending on emergency calls, training, and any other required duty activities. Sometimes, apparatus and duty crews will be seen at stores purchasing food for their meals. Sometimes, the crew will be out in town conducting building tours and community service events. Maintaining crew integrity is essential for fire department operations. This is why the crew travels with the designated apparatus to ensure they are ready to respond to any emergency that occurs within the town.

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1. Where can I find information about Davidson College?

Find information about Davidson College HERE.

2. Where can I find information about the town mission statement?

The town mission statement can be found HERE.

3. Where can I find information about the town's strategic plan?

The town's most recent strategic plan may be found HERE.

4. Where can I find information about Downtown Davidson?

Helpful information about downtown and other areas around Davidson can be found in the Welcome to Davidson Guide.

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1. Who are the Davidson elected officials?

Please find more information about Davidson's Mayor and Board of Commissioners HERE.

2. Where can I find the meeting minutes?

Minutes from board of commissioner meetings, work sessions and other special sessions are available to review online. Minutes are archived online for the past year and minutes from previous years are available for review at town hall.

3. How long do elected officials serve?

Elected officials serve two-year terms.

4. Where can I find information about Davidson's advisory boards?

Davidson has a a variety of advisory boards and commissions which focus on specific topics of interest, such as the Planning Board, Livability Board, Housing and Equity Board, etc.

The Davidson Board of Commissioners selects members from the pool of applicants to serve on advisory boards. Appointment terms vary, and members rotate on and off the boards. Visit our Boards & Commissions page for the full list of boards and for more information.

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1. Find out about the latest town news?

The latest town news can be found on the town's homepage: www.townofdavidson.org. Stay connected and get that news delivered right to your inbox by signing up here: www.townofdavidson.org/stayconnected. 

2. Find out about fun things to do in Davidson?

Simply visit our homepage's "Things To Do" tab which has information on shopping, dining, and town events.

3. Report a concern with the town?

To report a concern, the Town of Davidson uses SeeClickFix. It allows the town to:

• streamline channels of requests
  
• increase the town's responsiveness to residents
  
• enables residents to see progress and timeline for resolution
  
• improve record-keeping, internal communications, and allow the town to track trends

4. Sign up for a security check for my home?

You can submit a request online that will go directly to the police department. To go directly to the form, click HERE.

5. Pay my taxes?

The Town of Davidson contracts with Mecklenburg County and Iredell County to collect property taxes. To pay property taxes, you must visit or contact the Mecklenburg County Tax Office or the Iredell County Tax Collector.

Mecklenburg County Office of the Tax Collector
Iredell County Tax Collector 

For more information on taxes, please visit the Tax Information webpage here.

6. Open a business in Davidson?

You can either visit our Business link on the homepage, which has a number of business resources, or contact our Economic Development Director, Kim Fleming, at kfleming@townofdavidson.org or 704-940-9622.

7. Get a permit approved from the planning department?

For information about applying for a permit, visit the Planning Department's permit page.

For permit-related questions, please email the Planning Department at planning@townofdavidson.org 

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1. Where are the Parks and Recreation offices located?

251 South Street Davidson, NC 28036 
Mailing address: P.O. Box 579

2. Does Davidson have a greenway?

Visit our Greenways page or access a greenway map. 

3. How do I reserve the Village Green?

The Village Green can be reserved by the completing a special event application. 

4. Where is Fisher Farm Park located?

21215 Shearer Road Davidson, NC 28036 Map

5. How do I reserve a watercraft rack space?

Due to the high demand from residents, the Town of Davidson uses a lottery system to reserve town-owned watercraft rack space. Residents are able to choose between two locations: Nature Preserve (Lake Davidson) or Parham Park (Lake Cornelius). For more information, please click HERE.

6. How do I book a birthday party at Davidson Parks and Recreation offices?

Stay tuned for more opportunities as we work through offerings in our new space at 251 South Street. For more information reach out to dpr@townofdavidson.org 

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1. Do I need an appointment to meet with a planner?

Yes, appointments are preferred. Please call us at 704 892-7592 or email the Planning Department at planning@townofdavidson.org to schedule an appointment.

2. What is the zoning (planning area) of my property?

The Town of Davidson planning ordinance categorizes properties into planning areas. You may locate your property on the Davidson Planning Area Map and use the legend to determine the planning area for your property.

3. What types of permits are required?

There are several types of permits required by the Town of Davidson. They are:

• Building Permit
• Sign Permit
• Zoning Use Permit
• Tree Permit
• Home Occupation Agreement

4. How do I get a permit reviewed?

Permit applications may be picked up at Davidson Town Hall, 216 South Main Street, or downloaded from the website at www.townofdavidson.org/permit. You may submit a permit either by bringing it to town hall or using the online permit submittal form. Town planners will review the permit application for compliance with the Town of Davidson Planning Ordinance. Upon approval and payment of the fee, the applicant must submit the permit to Mecklenburg County Land Use and Environmental Services Agency for their review. For more information, visit the planning permit page. 

5. How much does a building/sign permit cost?

Fees associated with building and sign permits vary depending on the nature of the project. For more information on planning fees, please see our Finance & Budget page. 

6. How can I develop my property?

The Town of Davidson does not generally use density limits or standard setback requirements. Instead, we encourage designers and developers to consider the surrounding context and creatively address the constraints and opportunities on a site by site basis.

Sections two and four of the Davidson Planning Ordinance provide a list of permitted uses and site design regulations per planning area. Refer to these sections first, and then contact a planner to set up an appointment to discuss your property further.

7. How do I determine the permitted uses for my property?

The description of each planning area and its permitted uses is outlined in section two of the Davidson planning ordinance. You may view section two and associated amendments in the Planning Ordinance. Refer to this section first, and then contact a planner to set up an appointment to discuss your property further.

8. What are the minimum required setbacks from my property line?

Design regulations, including building types, minimum required setbacks, and height restrictions are outlined in section two of the planning ordinance. Additional uses and regulations, including accessory structures, are described in section four of the planning ordinance. You may view sections four and two and their associated amendments at Planning Ordinance. If you have additional questions, please make an appointment to meet with a member of the planning department staff.

9. What is the Davidson Planning Board and what does it do?

The Planning Board serves as an advisory board to the Davidson Board of Commissioners on all matters of planning and zoning. Specifically, the board renders opinions and makes recommendations regarding the planning ordinance, land use plans, and development projects in accordance with the provisions established in the Davidson Planning Ordinance, Section 13. It is comprised of Davidson residents serving three-year terms and includes at least one representative from the ETJ. When it has business, the board meets monthly, typically the last Monday of the month.

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1. What number do I call in an emergency? A non-emergency?

Emergencies: Call 911, and Charlotte Mecklenburg Police Department Communications will take care of emergency dispatching of Davidson Police, Fire, or EMS.

Non-emergencies: Even if the situation doesn't seem like an emergency, please do call 911. 

911 should be used any time you need a police response, emergency or not. This might include: filing a police report for an alleged crime (in progress or not), reporting a traffic accident, illegal parking, noise complaints, road blockages and/or hazard, dangerous drivers, leash law violations, prostitution, attempted scams, financial identity fraud, credit card fraud, suspected elder abuse, misuse of sidewalks (skateboards, hover boards, electric scooters, and other similar conveyances), door-to-door soliciting, panhandling, etc.  

911 operators are trained to prioritize calls and assign report numbers. When 911 is bypassed, Davidson officers, etc. still have to route the call through 911.

2. Who do I call about an incident I've already reported?

If you need to update information you've already provided to a reporting officer, please email that officer directly. If you don't have their contact information, call the non-emergency police number at 704-892-5131 during regular business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.) Someone at the front desk will be able to assist you.

3. How do I get a copy of my traffic accident report or a police report?

Monday through Friday, 8:00 a.m. to 5:00 p.m., call 704-892-5131 and ask for the front desk. They will be able to assist you.

4. What are police department office hours?

Monday through Friday, 8:00 a.m. to 5:00 p.m. The on-duty shift supervisor can be reached during non-business hours by dialing 704-892-5131.

5. How do I sign up for a security check for my home?

Please complete the online form HERE to request a security check of your home.

6. How can I get my child safety seat inspected?

Please research Safe Kids Charlotte-Mecklenburg at http://www.safekidscharmeck.org/local-resources/

7. How do I pay a parking ticket or town ordinance violation?

Payment Options

• You may pay fines for town ordinance violations, including parking, by using this online form.
• You may also pay for parking tickets in person at the Davidson Town Hall and Community Center (251 South Street). If you have questions, please call 704-892-7591.
• In accordance with applicable town ordinances, payments are due within 21 days from the date the ticket was issued. For information about submitting a request for an administrative review of the violation for which you've been cited, click HERE

Traffic Ticket Violations

If you have questions about a traffic ticket violation, please contact the Mecklenburg County Clerk of Court at 704-686-0420.

8. How do I pay a North Carolina ticket?

You can pay your NC ticket here.

9. What do I do if my car is towed?

Generally, Archer's Wrecker Service tows for the Davidson Police Department. Archer's Wrecker (704-892-9374) is located at 433 South Main Street in Davidson just two blocks down from Davidson Town Hall. Hunter Wrecker (704-375-9357), located at 1114 North Davidson Street, Charlotte, is also used occasionally. If your car has been towed and impounded due to no registration or other legal issue, you will need to prove current registration and bring a licensed driver to get your car out of impound. Each wrecker service has its own fee schedule for towing and daily storage. Call ahead to the wrecker service to confirm the amount of your charges and what form of payment they will and will not accept.

10. What if someone I know has been arrested? How can I get him/her out of jail?

Visit the Mecklenburg County Sheriff's Office, 700 East Fourth St., Charlotte, NC 28202 
Phone: 704-336-2543 or Fax: 704-336-6118

Iredell County Sheriff's Office 221 East Water Street Statesville, NC 28677 
Phone: 704-878-3131

11. If I have property at the police department, how can I get it back?

Call Monday through Friday, 8:00 a.m. to 5:00 p.m., 704-892-5131 and ask for the front desk. They will be able to assist you.

12. Where do I find the Town of Davidson ordinances (noise, leash law, and more)?

View the Municipal Code. 

You can search for "noise," "dog," "leash," or other topics to find the specific information about those laws.

13. How can I arrange a tour of the Davidson Police Department and/or have a officer speak to my class, group, etc?

Please note that we are currently unable to offer tours of the Davidson Police Department as there is ongoing site construction at the Public Safety building. To arrange for a officer to speak to your class, group, etc, please use the online form HERE.

14. Do I need an alarm permit for my alarm system? If so, how do I register my alarm system?

Yes, in order to ensure that the Davidson Police Department responds, you do need to register your alarm system.

Residents residing in the incorporated town limits of Davidson, N.C. can register with this ONLINE FORM.

 Residents residing in the unincorporated area of Davidson in Mecklenburg County (the ETJ) can use the following link to register their alarm systems:

https://charlottenc.gov/CMPD/Organization/Pages/SupportSvcs/False-Alarms.aspx

15. How do I report: a crime, illegal parking, soliciting in my neighborhood?

911 should be used any time you need a police response, emergency or not. This might include: filing a police report for an alleged crime (in progress or not), reporting a traffic accident, illegal parking, noise complaints, road blockages and/or hazard, dangerous drivers, leash law violations, prostitution, attempted scams, financial identity fraud, credit card fraud, suspected elder abuse, misuse of sidewalks (skateboards, hover boards, electric scooters, and other similar conveyances), door-to-door soliciting, panhandling, etc.  

911 operators are trained to prioritize calls and assign report numbers. When 911 is bypassed, Davidson officers, etc. still have to route the call through 911.

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1. How do I report a power outage?

Please report power outages directly to your utility provider. In Davidson, this is likely Duke Energy or Energy United. 

Duke Energy

PHONE: Customers who experience power outages should call Duke Energy's automated outage-reporting systems: Duke Energy Carolinas: 1-800-POWERON (1-800-769-3766) or text OUT to 57801

ONLINE: Customers may also report an outage online at www.duke-energy.com/outages

SOCIAL MEDIA: Duke Energy will also provide updates on its social media channels to keep customers informed if significant outages occur:

• Duke Energy on Twitter: twitter.com/DukeEnergy 
• Duke Energy on Facebook: facebook.com/DukeEnergy 

VIEW OUTAGE MAP: Duke Energy's Outage Map shows all reported outages in our service areas. See how many people are affected by each outage along with estimated restoration times. Click here

Energy United

PHONE: Call 1-800-EUNITED (1-800-386-4833) to use Energy United's Automated Support System.

ONLINE: Report an outage online by logging in to your Energy United Account. Customers can also sign up for outage alerts and receive real-time alerts of when power will be restored.

If a customer has information concerning the outage or would prefer to speak with a Customer Care Representative, call 1-800-522-3793.

VIEW OUTAGE MAP: Energy United's Outage Map shows all reported outages in our service areas. See how many people are affected by each outage along with estimated restoration times. Click here

2. When is my trash/recycle collection day?

See Waste Pro's collection schedules.

3. My trash was not collected today. Who should I call?

The Town of Davidson contracts for garbage and recycling collection through Waste Pro. Use the online form at www.townofdavidson.org/garbageandrecycling for more information or to submit a complaint form.

 

4. What can I recycle?

See the Recycling Information page.

5. Where do I place my cart on collection days?

Carts should be placed close to the road but should not block sidewalks, bike lanes, and parking areas.

6. I need a new recycling cart and garbage cart. What do I do?

Contact our provider, Waste Pro, by completing the form HERE.

7. There is a huge pothole on my street. Who is responsible for fixing it?

Pothole or service problems: NCDOT is responsible for the primary town streets including: I-77 ramps, Main Street, Grey Road, Concord Road, Davidson-Concord Road, East Rocky River Road, Shearer Road, June Washam Road and Highway 73. Contact them to report a street repair. 

All other streets within the town limits (except those within new developments not yet turned over to the town) belong to the town and are repaired by the town. Use the SeeClickFix module to report the pothole.

8. Can I cut down a tree in my yard?

The Town of Davidson regulates the preservation, planting, and maintenance of trees through the Davidson Planning Ordinance. Section 9, Tree Preservation, Landscaping, & Screening, contains the standards which individual buildings or development projects must meet when they are constructed in Davidson. Updated in 2019, the standards cover:  Who is responsible for administering the ordinance, documentation requirements for landscape plans, what must be preserved, how new trees must be planted, and many other criteria such as construction practices, pruning techniques, and parking lot landscaping. If your landscaping plans include tree removal, make sure you comply with the ordinance and avoid a fine. See the resources below further information:

Permit applications are available online.

• Tree Canopy and Landscaping Ordinance (PDF)
• Tree Permit Application

9. A street light is out on my road. Whom do I call?

Residents can report street light outages directly to: Duke Energy or Energy United: Please include the pole # if possible. 

Please note that Energy United only services Pat Stough Ln., Dembridge Dr. and portions of Pine Rd.

10. How do I report a traffic light outage?

Please visit the SeeClickFix module and submit a report for the outage.